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For individuals

Accident insurance and what actually gets paid out

With accident insurance the key figure is not the sum on the policy but the way that sum is multiplied by a percentage from the disability table. Two insurers with the same sum insured can pay out quite different amounts for the same injury, because their tables and definitions differ. That is exactly what we compare before you sign.

What the policy covers

  • Death caused by an accident, with the agreed sum paid to the beneficiary
  • Permanent disability, with a percentage of the agreed sum paid according to the disability table of the insurer
  • Daily benefit for temporary inability to work because of an injury, at the agreed daily amount and up to the agreed number of days
  • Hospital daily benefit, paid for every day of hospital treatment after an accident
  • The cost of treating the consequences of an accident, up to an agreed limit, as an additional cover
  • Cover 24 hours a day, at work and outside work, at home and abroad, unless a narrower period has been agreed
  • Bone fractures as a separate cover with some insurers, paid according to a fracture table
  • The option of a family policy, where a single contract covers every member of the household

What is usually not covered

  • Illness and the consequences of illness, because accident insurance covers only sudden external events, not medical conditions
  • Heart attack, stroke and similar conditions, which are treated as illness and not as an accident
  • Injuries under the influence of alcohol above the permitted limit, narcotics or medication that was not prescribed
  • Injuries while committing a criminal offence, in a fight started by the insured person, or through deliberate self harm
  • Taking part in risky sports and competitions, unless this has been declared and paid for separately
  • Injuries caused while driving a vehicle without the appropriate driving licence
  • Worsening of a pre existing condition, where only the part of the disability that comes from the accident itself is assessed

Exclusions differ from one insurer to another, and checking them is part of our work before we recommend a policy to you.

When the policy pays out

01

A fall on the stairs

A fall in the building leads to a broken arm and three weeks off work. A policy with a daily benefit pays the agreed amount for every day you are unable to work, and if a permanent restriction of movement remains after treatment, permanent disability is assessed on top of that. Medical documentation from day one is what decides the payout, and we help you with the claim.

02

An accident outside working hours

The injury happens at the weekend, on a private trip. Policies with cover 24 hours a day pay out no matter where and when the accident happened, while cheaper versions cover only time at the workplace and the journey to work. The difference in premium between those two versions is often smaller than people expect.

03

A dispute over the disability percentage

The insurer uses its own table and sets a lower disability percentage than the client expected. The percentage is not a free assessment but a specific entry in a table that forms part of the policy terms, so it pays to know in advance how that table is written. We compare the tables before the policy is signed and help with the correspondence when the finding is disputed.

The examples are illustrative and show how the cover works in practice.

Frequently asked questions

What counts as an accident?

An accident is a sudden event that acts from the outside, independently of the will of the insured person, and causes bodily injury, disability or death. Typical examples are a fall, a road accident, being struck by an object, a burn or an electric shock. Medical conditions that arise internally, such as a heart attack or a stroke, are as a rule not treated as accidents.

What is the difference between accident insurance and health insurance?

Accident insurance pays money because of the consequences of an injury, meaning a sum for disability, a daily benefit or a hospital benefit. Voluntary health insurance pays for examinations and treatment in private facilities, illness included. The two go together rather than replace each other, because accident cover does not pay for illness and health cover does not pay a sum for disability.

How is permanent disability calculated?

The insurer sets the percentage of permanent disability using the table that forms part of the policy terms and applies that percentage to the agreed sum. The assessment is only made once the condition has stabilised, usually after treatment and rehabilitation are finished. That is why the amount for the same injury differs between insurers, because their tables differ too.

Does the policy apply 24 hours a day and abroad?

It depends on what has been agreed. The standard version with most insurers is cover 24 hours a day, in all places and abroad, but there are also cheaper policies limited to working hours and the journey to work. For travel, keep in mind that accident insurance pays a benefit, while the cost of treatment abroad is covered by travel insurance.

How do I file an accident insurance claim?

The claim goes to the insurer together with medical documentation, the report from the first examination and the discharge letter if there was hospital treatment. The most common mistake is not reporting the injury to a doctor straight away, which leaves no evidence of how it happened. We tell you exactly what to attach and follow the file through to a decision.

Request a quote for this type of insurance

Send us a short enquiry. We collect offers from every insurer that covers this risk and explain the differences before you sign anything.