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For individuals

Private health cover without unpleasant surprises

Voluntary health insurance is sold as a package, and the real differences hide in the waiting period, the network of providers and the limits on each individual benefit. We put those items side by side and tell you where a package that looks cheap stops covering the very thing you bought it for.

What the policy covers

  • Consultations with general practitioners and specialists at private providers
  • Laboratory and diagnostic work, from blood tests to ultrasound
  • Advanced diagnostics such as MRI and CT scans, usually on a referral
  • A full health check once in the agreed period
  • Hospital treatment and surgery at providers within the network
  • Prescription medicines, on packages that include that benefit and within the annual limit
  • Second opinions and, with some insurers, treatment abroad
  • Appointment booking through the contact centre of the insurer

What is usually not covered

  • Conditions and illnesses diagnosed before the policy started, as a rule permanently or until a special period expires
  • Anything arising during the waiting period at the start of the cover
  • Cosmetic surgery and procedures without a medical indication
  • Dentistry, apart from emergency treatment or a specifically agreed package
  • Infertility treatment, assisted reproduction and most pregnancy related costs
  • Providers outside the agreed network, where the package makes no provision for reimbursement
  • Costs above the annual policy limit or above the limit on an individual benefit

Exclusions differ from one insurer to another, and checking them is part of our work before we recommend a policy to you.

When the policy pays out

01

An MRI without the wait

Your doctor asks for a scan and the appointment through the national health insurance fund (RFZO) is months away. With voluntary health insurance the appointment is booked at a private provider in the network within a few days, and the cost goes on the policy up to the agreed limit. What matters is whether the package requires a referral from a doctor in the network, because without one the insurer can decline the cost.

02

The waiting period at the start

The policy starts on the first of the month and a week later you need a specialist. Most packages have a waiting period for planned consultations and a longer one for hospital treatment, so costs in that window are not accepted. This is why a policy is worth arranging while you are healthy, not once the problem has appeared.

03

A family package

You arrange a policy for yourself, your partner and two children. On family versions the limit is often shared across the family, so one member can use it up alone. We check whether the limit is joint or per person, because that is the most common source of misunderstanding when claims are settled.

The examples are illustrative and show how the cover works in practice.

Frequently asked questions

Does private health insurance replace the state system?

It does not replace it. Voluntary health insurance is an addition to the compulsory cover through the national health insurance fund (RFZO), not a substitute for it, and you keep paying your contributions in the same way. The policy shortens waiting times, opens up private providers and covers services the state does not cover, or covers only with long waiting lists.

What is the waiting period and how long does it last?

The waiting period is the time from the start of the policy during which the cover is not yet active, and it exists to prevent people from taking out insurance only once a problem appears. Its length differs by insurer and by type of service, and it is usually longest for hospital treatment and childbirth. The exact periods for each package are part of the comparison we send you.

Are illnesses I already have covered?

As a rule they are not. Conditions known and diagnosed before the cover started are treated as pre existing and excluded, and with some insurers so is anything that follows from them. Some packages allow them to be included after a medical assessment and at a higher premium, so the health questionnaire has to be filled in accurately, because an incorrect answer can void a payout.

Can I go to any doctor I want?

It depends on the package. Most policies work through a network of contracted private providers where the insurer pays directly, while providers outside the network are either not paid at all or reimbursed only in part. If a particular doctor or clinic matters to you, give us the name when you enquire and we will check which insurers have that provider in their network.

How much does private health insurance cost?

The premium depends on the age of the insured, the scope of the package, the annual limit and whether hospital treatment and medicines are included. That is why the same person gets noticeably different prices from different insurers for similar cover. We collect the quotes and compare them on limits and exclusions, not only on premium, and our service is free for you because the insurer pays our commission.

Request a quote for this type of insurance

Send us a short enquiry. We collect offers from every insurer that covers this risk and explain the differences before you sign anything.