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For companies

The goods move, the risk stays with you

Carrier liability under the CMR Convention is capped per kilogram of gross weight, so with higher value goods the compensation rarely covers the actual loss. A cargo policy insures the goods themselves rather than the carrier, and we align it with the Incoterms rule in your contract so you do not pay for cover on a leg of the journey where the risk was never yours.

What the policy covers

  • Damage to or total loss of goods in road, rail, air and sea transport
  • Traffic accidents, overturning, derailment and collision of the vehicle
  • Fire, explosion, lightning strike and natural disasters during transport
  • Theft of the whole consignment and robbery, subject to the agreed vehicle security conditions
  • Loading, unloading and transhipment, including packages dropped during handling
  • Temporary storage in the course of transit, within the agreed number of days
  • General average and salvage charges in sea transport
  • Domestic and international transport, per single shipment or under an annual contract with shipment declarations

What is usually not covered

  • Inadequate or insufficient packing and poor stowage in the vehicle, which is the most common reason claims are declined
  • Natural loss of weight and volume, shrinkage, spillage, deterioration and breakage in goods prone to such changes
  • Inherent vice and hidden defects, for example goods that were already faulty at loading
  • Delay in delivery and loss of profit, even where the delay follows from a covered event
  • Breakdown of refrigeration equipment for temperature controlled goods, unless that cover is specifically agreed
  • War, strikes, riots and acts of terrorism, unless a special clause is added
  • Transport without proper shipping documents, or transport of goods prohibited for carriage

Exclusions differ from one insurer to another, and checking them is part of our work before we recommend a policy to you.

When the policy pays out

01

The truck overturns

A truck carrying your goods overturns on a regional road and the load is destroyed. The carrier is liable under the CMR Convention, but only up to a limited amount per kilogram of gross weight, which for electronics or pharmaceuticals covers a small fraction of the value. A cargo policy pays out the invoice value of the goods plus the agreed freight costs.

02

Who carries the risk under Incoterms

You buy goods on FCA terms, which means risk passes to you as soon as the goods are handed to the first carrier abroad. If the loss happens on the way to Serbia, the seller has no obligation to compensate you. That is why, before placing a policy, we check which rule your contract uses and from which point the cover has to start.

03

Moisture inside the container

The shipment arrives by sea and part of the cargo is damaged by moisture inside the container. If the cause was inadequate packing, the claim is normally declined; if the cause was an external event, it is accepted. This is why we insist on a written report and photographs at delivery, since that documentation decides the outcome of the claim.

The examples are illustrative and show how the cover works in practice.

Frequently asked questions

The carrier is already insured, so why do I need a cargo policy?

The carrier insures its own liability, not your goods. That liability is capped under the CMR Convention per kilogram of gross weight and is excluded in a number of situations, force majeure among them. A cargo policy insures the goods at their real value and pays you directly, without waiting for the outcome of a dispute with the carrier.

What are Incoterms and how do they affect the insurance?

Incoterms rules set the moment when risk in the goods passes from seller to buyer. Under EXW and FCA risk passes early, so the buyer needs cover for almost the whole journey, while under DAP and DDP risk stays with the seller until delivery. Under CIF the seller must arrange insurance, but only at minimum cover, which is often not enough for higher value goods.

Is the policy arranged separately for each shipment?

Either way works. For occasional shipments we place a single transit policy, and for companies that ship regularly we set up an annual contract with monthly declarations of dispatched goods. The annual contract is usually cheaper and removes the risk of someone forgetting to declare a shipment before it leaves.

What value are the goods insured for?

The basis is normally the invoice value of the goods, plus freight, customs duties and other incidental costs, and sometimes an agreed percentage for expected profit. The sum insured must match the real value of the consignment, because if it is set too low the compensation is reduced proportionally.

What should I do if the goods arrive damaged?

Note the damage on the transport document before you sign for delivery, photograph the goods and the packaging, and notify the insurer and the carrier immediately. Do not dispose of the damaged goods or the packaging until they have been surveyed. If you placed the policy through us, we file the claim and deal with the insurer for you.

Request a quote for this type of insurance

Send us a short enquiry. We collect offers from every insurer that covers this risk and explain the differences before you sign anything.